{"id":3729,"date":"2025-06-28T12:10:20","date_gmt":"2025-06-28T12:10:20","guid":{"rendered":"https:\/\/hormuzqa.com\/english\/?page_id=3729"},"modified":"2025-07-05T07:56:37","modified_gmt":"2025-07-05T07:56:37","slug":"return-and-warranty-policy","status":"publish","type":"page","link":"https:\/\/hormuzqa.com\/english\/return-and-warranty-policy\/","title":{"rendered":"Return and Warranty Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3729\" class=\"elementor elementor-3729\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aa41123 e-flex e-con-boxed e-con e-parent\" data-id=\"aa41123\" data-element_type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2fa43e7 elementor-widget elementor-widget-text-editor\" data-id=\"2fa43e7\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1 class=\"font-bold text-2xl mb-6\">Return, Warranty Policy<\/h1>\n<div class=\"content-entry\">\n\n<strong>Our Commitment to Our Customers<\/strong>\n\n<strong> At Hormuz Perfumes<\/strong>, your satisfaction is our top priority. We strive to provide an exceptional shopping experience that ensures your comfort and satisfaction while maintaining the highest standards of quality and service.\n\n<strong>Return &amp; Exchange Policy<\/strong>\n\n<strong> To ensure your convenience, we offer a flexible return and exchange policy, which includes the following:<\/strong>\n<ul>\n \t<li><strong>Timeframe<\/strong>: You may return purchases within <strong>30 days<\/strong> from the date of purchase.<\/li>\n \t<li><strong>Original Receipt<\/strong>: Please keep the receipt to facilitate the return process.<\/li>\n \t<li><strong>Defective Products<\/strong>: If a manufacturing defect is found, the product will be replaced immediately with the same item, along with a <strong>discount on delivery charges<\/strong>.<\/li>\n<\/ul>\n<strong>Online Store Policy<\/strong>\n\n<strong> If a customer wishes to return or exchange products, or cancel an order that is still &#8220;in delivery&#8221;<\/strong>, the paid amount will be refunded <strong>after deducting a delivery fee of <i class=\"sicon-sar\"><\/i> 30<\/strong>.\n\n<strong>Exceptions<\/strong>\n\n<strong> Products purchased using discount coupons or promotional codes are not eligible<\/strong> for return.\n\n<strong>Warranty Policy<\/strong>\n\n<strong> We cover the full cost of returns in the following cases, provided no more than 30 days<\/strong> have passed since receiving the order:\n<ul>\n \t<li>The product is damaged.<\/li>\n \t<li>The order contains additional unpaid products.<\/li>\n \t<li>The received product is different from the order.<\/li>\n \t<li>The order arrived incomplete.<\/li>\n<\/ul>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return, Warranty Policy Our Commitment to Our Customers At Hormuz Perfumes, your satisfaction is our top priority. We strive to provide an&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3729","page","type-page","status-publish","hentry"],"lang":"en","translations":{"en":3729,"ar":3898},"pll_sync_post":[],"_links":{"self":[{"href":"https:\/\/hormuzqa.com\/english\/wp-json\/wp\/v2\/pages\/3729","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hormuzqa.com\/english\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hormuzqa.com\/english\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hormuzqa.com\/english\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hormuzqa.com\/english\/wp-json\/wp\/v2\/comments?post=3729"}],"version-history":[{"count":7,"href":"https:\/\/hormuzqa.com\/english\/wp-json\/wp\/v2\/pages\/3729\/revisions"}],"predecessor-version":[{"id":3912,"href":"https:\/\/hormuzqa.com\/english\/wp-json\/wp\/v2\/pages\/3729\/revisions\/3912"}],"wp:attachment":[{"href":"https:\/\/hormuzqa.com\/english\/wp-json\/wp\/v2\/media?parent=3729"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}